Token Generation
Customers can get tokens by scanning a QR code, from staff at the counter, or through a token dispenser machine.
Traditional queue management leads to frustrated customers, inefficient staff allocation, and poor customer experience. Our Smart Token System changes that.
Customers hate standing in physical queues for extended periods, leading to frustration and negative experiences.
Without proper queue data, it's difficult to allocate staff efficiently based on actual customer flow patterns.
Customers have no visibility into wait times or queue progress, leading to uncertainty
and anxiety.
Our Smart Token Management System comes packed with features designed to transform your customer flow experience.
Easily operated on mobile & laptop devices for both staff and customers
Generate tokens via QR code scanning or manual entry by staff
Receive token updates via SMS, WhatsApp & Email
Tailor the display screens to match your branding and requirements
Automated voice announcements for token numbers
Get detailed reports and insights from the dashboard
Our Smart Token Management System streamlines customer flow in just a few simple steps.
Customers can get tokens by scanning a QR code, from staff at the counter, or through a token dispenser machine.
Customers receive their token number via SMS or WhatsApp, along with a physical receipt
if needed.
Tokens are displayed on screens with counter information, and announcements are made when it's the customer's turn.
Transform your customer service experience with these powerful advantages.
Customers can wait comfortably elsewhere instead of standing in physical queues.
Real-time updates keep customers informed about their queue status.
Analyze customer flow patterns to optimize staffing and resource allocation.
Access the system from any device, making it flexible for both staff and customers.
Choose the deployment option that works best for your organization.
Our Smart Token Management System is designed to be plug-and-play, getting you up and running quickly with minimal setup time.
Integrates with your existing systems and workflows
Dedicated support team to help with setup and maintenance
Comprehensive training for your staff to get the most out of the system
Join hundreds of banks, offices, and hospitals that have transformed their customer experience with our Smart Token Management System.